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Top 5 en lecturas de Gartner para líderes IT

Oracle's Application Integration Architecture Will Affect Fusion Applications Adoption and Timelines

The announcements made by Oracle and BEA over the past two weeks are understandably generating keen interest among clients of both vendors. Because there are broader implications to the middleware and business applications markets overall, we draw all clients' attention to the unfolding events. Oracle's October 12th offer to buy BEA Systems has spawned much speculation and uncertainty. Then, on October 16th, Oracle announced that John Wookey, SVP for application development and head of its Fusion Applications strategy, will be leaving the company. These two developments raise questions that range from product road maps to support and timing; and focus attention on the competitive landscape. This week, we highlight research that provides context and background, and we invite you to schedule inquiries with analysts to discuss the specific implications for your organization.
Gene Phifer, VP Distinguished Analyst
Kimberly Collins, Research VP


Six Business Imperatives Will Shape IT Investments

At the Gartner Symposium/IT Expo in Orlando this month, we fielded questions from a number of IT professionals about how to link their day-to-day work and infrastructure decisions to the kind of practical business value managers are increasingly demanding. This week, we provide two guides to some of our most recent research surrounding these and other issues, as well as a few step-by-step guides to wrangling with IT metrics, working with key performance indicators and creating performance dashboards that offer IT managers more than "just a pretty face" for their critical business information.
Michael Smith, Research VP


Hype Cycle for ERP, 2007

To improve processes, business process leaders need to make processes transparent and explicit. Process modeling plays a crucial role in business process improvement initiatives because it sets the right foundation for the entire process effort. Business process modeling provides planners a means to measure success, assign roles, provide tool support, guide execution and monitor the process in real time. Process modeling's influence is active throughout the entire BPI cycle, not just in the "modeling" phase. Gartner's BPI cycle has eight phases; define, model, simulate, deploy, execute, monitor, analyze and optimize. Any process improvement initiative begins with a discovery, or realization that the process being executed is somehow less than ideal. Once the discovery has occurred, efforts to improve the process can begin in almost any one of these phases. Although we refer to the BPI cycle, improvement activities do not need to progress in a cyclical, clockwise manner. My Picks this week are a set of toolkits that can be used together to first help BPI leaders plan their BPM projects then apply the modeling discipline to various phases of their efforts. As process models become broader, crossing multiple organizational boundaries, governance becomes a critical success factor. Here is a new toolkit to help BPI leaders anticipate the challenges of process governance.
Janelle B. Hill, Research VP

Researching the Research Agenda Survey, 2007: Key Implications for Enterprise Architecture

A recent Gartner Special Report identified 14 alternative delivery models that may very well transform the way IT operates over the next 5 years. It's critical that enterprise architects understand these models and how they fit into the overall architecture. Therefore, this week we focus on alternative delivery models, starting with the latest Special Report.
Robert A. Handler, VP Distinguished Analyst

Introducing the Gartner IT Infrastructure and Operations Maturity Model

They say opposites attract. But in the case of this week's Must Reads, opposites will help you be proactive, rather than reactive. My first two picks offer some great insights on the strategize aspect of I&O, and the last three have practical advice for that continual challenge of optimizing.
Jay E. Pultz, VP Distinguished Analyst


Predicts 2008: Alert Program and Portfolio Management Leaders About Big Upcoming Changes

This week, let's look at some of our new research on the project management office (PMO). The selections touch on value metrics, leadership behaviors, the continuing trend of software development by business users and organizational issues. While there is still high interest and increasing investment in PMOs among our clients, results are decidedly mixed. I hope these selections will provide some of the keys to moving forward and improving these results.
Audrey L. Apfel, VP Distinguished Analyst

PassGo Will Bring Quest Greater Multiplatform Capabilities

If the industry news these past few weeks has taught us anything, it is the importance of relationships in times of change. This includes relationships with vendors, service providers, with one another as employees - and most importantly, relationships with customers, whether they are called consumers, citizens or partners. In relationships, security and privacy take on an added level of complexity. In addition to the usual considerations of technology, standards and protocols the critical concerns of privacy, policy and trust add a truly human element to planning, negotiation and architecture. Amid the flurry of acquisition, consolidation and new ownerships, which are the focus of this week's Analyst Picks, we must not lose sight of the multi-faceted view of security and privacy if we are to adapt and evolve with the change that must come.
Earl L. Perkins, Research VP


Q&A: Strategic Vendor Management From Gartner Symposiums

Software licensing, toolkits, and outsourcing transitions are this week's focused research picks. Two pieces on licensing address the future trends in software markets that should improve your negotiating leverage now and in the future. I've picked two new toolkits, one for procurement activities and the other for asset managers. We continue to add to our breadth of RFP templates which now exceeds 75 distinct templates across multiple IT Leaders Roles. And we end with a set of best practices for sourcing and business leaders who may be transitioning into or out of a Business Process Outsourcing (BPO) deal.
Christopher Ambrose, Research VP